FAQ’s

We understand that choosing musicians for your event can be a daunting task, so we’ve answered some frequent questions that pop up. If anything is unclear, please get in touch. We are happy to help.

Where are you based?

Urban Strings is a collective of professional music graduates, based in Johannesburg, Cape Town and Pretoria.

Are you available to travel long distance?

We absolute are! Wherever your event, we would be happy to travel. Travel costs will be calculated and is for the client’s expense.

Do you charge travel fees for weddings?

Our rates include travel for 50km outside Johannesburg and Cape Town metropoles. For anything futher we charge R5 per km to cover travel costs.

Do you require sound?

For our acoustic background options – suitable for weddings and intimate events – we do not. However for the electric sets with backtracks and band with vocals, clients will receive a detailed technical rider with sound requirements. We are happy to source on your behalf as well.

Do I need to pay a deposit?

In order to secure a booking we do require a 50% non-refundable deposit. Reason is we do not accept any other work in the timeslot

Do you require refreshments?

For corporate events we require still water, a meal and soft drinks as we will be at the event from soundcheck time until our last set.

If musicians are booked for the reception at your wedding, we require the same as above.

Can I choose the music?

We have an extensive repertoire list that you are most welcome to select from.

I want a specific song but it's not in your repertoire. Can you perform it?

We would be happy to arrange (according to the instrumentation selected) a special request for you at an additional fee. This fee will also include some rehearsal time for the musicians to familiarize themselves with the new song before your event.

What will you wear?

We always try our best to put together a wardrobe that work with a specific colour scheme when requested. If you have a specific dress code not within our wardrobe we will quote for a stylist to source some items.

For weddings we dress in all classic black as all eyes should be on the happy couple 😉

Do you perform at same sex weddings?

Absolutely! Love is love ♥

Do you charge overtime?

Yes we do. During peak season some musicians have more than one booking per day so everyone might not be able to play on. If the order of events are running late or your ceremony is delayed, overtime is charged at 1½ times of the original price of each set.

Can we have a run-through or rehearsal?

Rehearsals and run-throughs are charged by the hour and not included in the performance rate.

Do you have ongoing specials?

We’ve tailormade our services to suit any budget, from solo musicians to a full band and ad- hoc orchestra’s. Be sure to follow our social media for specials that pop up!

Can I book a combination of both acoustic and electric strings?

Most welcome to. The electric option rate will apply for a combo.

Questions are the root of all answers. Don’t be shy!

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